What is your phone number?
We do not have a dedicated support line so for us to handle your concern promptly, please email us at firstname.lastname@example.org and we will email you back within 1-2 business days.
How long should I wait to hear back via email?
We will attempt to email you back within 1-2 business days. We promise to get back to you as soon as we can.
To better help us locate your account and address your concerns as soon as possible, please include these details in your email:
- Subject Line: Your order number
- Full first and last name
- The email address you believe to be associated with your account
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We may require photographic evidence to help document the issue and process a replacement. These requests must be receive within 7 days of package delivery date.